Emergency Access

Know what to do — save a life

Triage rules, hotlines, and first-aid steps. Read once, save everywhere.

When to call an ambulance

If in doubt, call. Dispatcher decides urgency — never hesitate for these ten.

Severe Chest Pain
Cardiac arrest or heart distress — every second counts.
Difficulty Breathing
Choking, asthma, respiratory failure.
Road Accidents
Trauma from vehicular collisions.
Severe Bleeding
Arterial or uncontrolled bleeding.
Stroke
Facial droop, arm weakness, slurred speech.
Unconscious
Non-responsive or diabetic collapse.
Labour Emergency
Maternal trauma or delivery.
Poisoning
Chemical or toxic ingestion.
Burns
2nd/3rd degree burns.
Mass Casualty
Multiple injured — disaster.
FIRST-AID STEPS

What to do
before help arrives

Dispatcher stays on line and guides you. Do these 7 while ambulance is en route.

01
Stay Calm
Assess scene, ensure your safety first.
02
Call 0703 382 5646
Speak clearly, give location + callback.
03
Share Location
Landmarks, street, LGA.
04
Do Not Move Spine
Unless immediate danger (fire).
05
Follow Dispatcher
First-aid guidance over phone.
06
Recovery Position
If unconscious but breathing.
07
Clear Access
Open gate, guide ambulance.

Frequently asked questions

Everything citizens ask — answered in one tap.

Life-threatening: road accidents, severe trauma, unconsciousness, heart attack, stroke, or labour emergencies. Call even if unsure — dispatcher triages.